Management team

Nancy Raymond


Nancy is a well-recognized young professional in the business world; not just in Outaouais, but all over Canada. In December 2005, she decided to take the plunge into the business world by purchasing a disaster recovery company. Her first challenge was to get the company back on its feet and to combine her family life with this new pace. In 2007, having met with great success on this significant undertaking, which was soon praised by the managers of other affiliates, Nancy purchased the chain to which her company belonged. She became the sole owner, president, and C.E.O. of this network, serving all of Quebec with 18 affiliates, from Outaouais to Shawinigan. In 2016, she acquired the Steamatic Canada chain, which has 35 franchises in Canada. Nancy is also involved in various associations and causes related to the insurance field and to other areas and serves on several committees. She holds a degree from the Elite program of the Beauce Business School and is the recipient of several business awards. Thanks to her business skills, leadership, and ambition, during these years she has become a woman who is greatly appreciated, respected, and influential in the business world and the insurance industry.

Josée Sabourin

General Manager

Josée has a great deal of experience in the insurance industry. She started in the field in 1992 as a receptionist for BEA (Bureau d’Expertise des Assureurs). Seeking a change, she stayed in administration but went to work for a disaster recovery restoration company in Gatineau in 2003, which was headed at the time by Joël Dagenais. She participated in the installation of the first Xactimate system in the industry. In 2004, she returned to BEA and obtained her disaster expert permit from the AMF. BEA became CGI Experts en sinistres and she participated in setting up ISO 9001 certification. In 2007, still with CGI, Josée moved to Montreal to take a position in business development. Finally, in 2008, she moved back into the disaster recovery field, this time with Nancy Raymond, who had just acquired her chain. Josée held several positions directing management operations and also heading the Quebec chain. Following the acquisition of Steamatic Canada, she is now Managing Director of the Canadian chain and the entire network benefits from her expertise, her management skills, and her knowledge of the processes and procedures in disaster management.

Martin Demuy

Vice-President, Sales & Business Development

Martin is well-known in the restoration industry because of his great social skills and his rigor. Having more than 20 years of experience in line with insurance, Martin has built great and lasting business relationships with many individuals in the disaster recovery field. He has been the business development director of a franchise in building restoration for 6 years. It is safe to say he has a lot of knowledge in business operations and growth. Martin joins the Steamatic Canada team in 2017 as Vice-President of sales and business development. He will take care of the network’s development and business relations with clients. With Steamatic’s development goals for the next few years, this challenge seeker will be fulfilled!

Patrick Séguin

Regional Director of Ontario
819.777.4929 ext.106

Pat Seguin has spent the last 12 years in the automotive remarketing industry more specifically with ADESA Canada at the Ottawa Auction facility.  Starting out as an E-business coordinator in 2006, Pat helped grow the internet market and travelled the United States and Canada to train his counter-parts.  A few years later, he was promoted to Sales Manager where he led a team to have record setting years and obtain multiple recognition awards.  He has spent the last 4 years as the General Sales Manager where he has continued to grow dealer participation, create new and maintain commercial business relationships. In 2015, Pat was sent to auctioneering school and to date, he has auctioned off many vehicles.  Pat is an energetic and enthusiastic leader who is driven by results and success of the company.

Brigitte Sabourin

Administrative Director

In 2000, Brigitte made her debut in the insurance field, as an administrative assistant at UAB (Underwriters Adjustment Bureau). In 2007, in order to specialize in this area, she was certified as a Property Damage Claims Adjuster. Three years later, she joined the ranks of Première Générale Gatineau as an administrative manager. Her experience as a claims adjuster is very beneficial for the office because she has an increased knowledge of, and ease of dealing with, claims management procedures. In 2016, Brigitte joined the Nancy Raymond team at the head office of Les Entreprises Première Générale as an operations assistant. Following the acquisition, Brigitte occupies the position of Director of Operations; she provides operational and technical support to franchisees and helps manage and deliver the compliance program regarding the performance targets set by our clients.

Alexandre Ashby

Senior Advisor to the President

Holding the title of certified management accountant (CMA), Alexandre began his career working for the GDI group in 2000, just after passing his professional exam. He then worked for one of the affiliates specializing in micro-franchising in commercial cleaning. In 2001, he became the financial director of Steamatic Métropolitain and Steamatic Canada. In 2007, following the mandate to proceed with the restructuring of Steamatic, Alexandre became general director of corporate franchising and was then promoted to vice-president of the Steamatic group in 2009. His path has allowed him to put together an experienced team along with rigorous management controls while maintaining the company on the lookout for the best practices in the industry. In addition to his titles of CPA and CMA, Alexandre is currently working toward a specialized graduate degree in business finance (D.E.S.S.). He is also involved in his community and is currently on the board of directors of the Soutien-O-Sinistrés organization, which helps underprivileged disaster victims without insurance. Following the acquisition of Steamatic Canada, Alexandre has held the position of senior advisor to the president and his wide range of experience and knowledge within the company is of great help to the head office.

Michel St-Pierre

Quality Control Director

Michel started working for TD Assurance on February 7th, 1983. He spent 27 years in corporate administrative services and then moved into the compensation department where he managed suppliers for 6 years. From coordinator to director of compensation, Michel saw this Quebec family business grow and was part of numerous corporate changes during his career. He has always agreed with Jean Meloche’s motto: “Insurance puts the client first.” With his calm strength and his knowledge of the insurance industry, Michel is now part of the administration of Steamatic Canada as director of quality control in order to share the network’s vision for performance and allow the franchise owners to meet the goals set by our clients.